q988 game Terms & Conditions
for Pakistan Players

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern the relationship between q988 game ("we", "us", "the Platform") and any individual ("you", "the Player", "the User") who accesses or uses the q988 game website at q988game.app, including all games, betting services, PKR wallet functions, promotional offers, and customer support services offered thereon.

By completing the q988 game registration process, logging into an existing account, or otherwise accessing any service offered on the platform, you unconditionally accept and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference and form part of the overall agreement between you and q988 game.

These Terms apply to all Pakistan players accessing q988 game from any location, device, or network. If you access q988 game on behalf of another person, you confirm that you have the authority to bind that person to these Terms and that person's use of the platform constitutes their acceptance.

2. Eligibility

2.1 Age Requirement

You must be at least 18 years of age to register an account or use any service offered by q988 game. This is a strict and non-negotiable requirement. By registering, you represent and warrant that you are 18 years of age or older as of the date of registration. q988 game reserves the right to request proof of age at any point, including prior to processing any PKR withdrawal request. Accounts where the registered holder is found to be under 18 will be immediately and permanently suspended, and all balances — including deposits and any winnings — will be forfeited.

2.2 Residency and Jurisdiction

q988 game services are offered to players in Pakistan and other eligible jurisdictions. It is your sole responsibility to ensure that accessing and using q988 game does not violate any law, regulation, or restriction applicable to you in your jurisdiction of residence. q988 game makes no representation that its services are lawful or available in any specific jurisdiction other than those in which it operates.

2.3 Legal Capacity

You must have full legal capacity to enter into a binding agreement. Persons who are legally incapacitated, subject to a legal guardianship order, or who have been self-excluded from gambling services — including through any self-exclusion mechanism provided by q988 game — are not eligible to use the platform during the applicable exclusion period.

3. Account Registration

3.1 Single Account Policy

Each individual player may register and hold only one (1) account on q988 game. Multiple accounts held by the same player — whether identified by the same name, CNIC number, Pakistan mobile number, email address, payment method, device, or IP address — are strictly prohibited. Where multiple accounts are identified, q988 game reserves the right to suspend all associated accounts immediately and to confiscate all balances therein, including deposits, winnings, and bonuses.

3.2 Accurate Registration Information

You agree to provide accurate, current, and complete information during the registration process and to update that information promptly if it changes. Providing false, misleading, or incomplete registration information — including a false date of birth, false CNIC details, or a mobile number that does not belong to you — constitutes a material breach of these Terms and will result in immediate account suspension.

3.3 Account Credentials

You are solely responsible for maintaining the confidentiality of your q988 game login credentials, including your password and any OTP (one-time password) codes sent to your registered Pakistan mobile number. You agree to notify q988 game support immediately at [email protected] if you believe your account has been accessed without your authorisation. q988 game will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

3.4 Account Currency

All q988 game accounts for Pakistan players are denominated in Pakistani Rupees (PKR). All deposits, withdrawals, bonuses, winnings, and balances are displayed and processed in PKR. There are no currency conversion fees for Pakistan players using supported PKR payment channels including Easypaisa, JazzCash, Raast, and major Pakistan commercial bank transfers.

4. Account Security

q988 game implements industry-standard security measures including 256-bit SSL encryption for all data transmissions, two-factor authentication (2FA) options for Pakistan players, automated suspicious-login detection, and full login history logs accessible from the account dashboard. Notwithstanding these platform-side measures, you are responsible for the security of your own device and access credentials.

You must not share your q988 game account credentials with any third party, including family members, friends, or anyone claiming to be a q988 game staff member. Legitimate q988 game support agents will never ask for your password. Any account sharing detected by q988 game — including instances where a single account is accessed by multiple persons — may result in account suspension.

q988 game recommends that all Pakistan players enable two-factor authentication from the account security settings page, use a unique strong password not shared with any other online service, and review their login history periodically to identify any unauthorised access events.

5. Deposits and Withdrawals

5.1 Supported PKR Payment Methods

q988 game accepts PKR deposits and processes PKR withdrawals via the following channels: Easypaisa, JazzCash, Raast, HBL (Habib Bank Limited), UBL (United Bank Limited), MCB Bank, Meezan Bank, Bank Alfalah, and USDT (as a PKR-equivalent channel). Minimum and maximum deposit and withdrawal amounts per transaction are displayed in the cashier section of the platform and are subject to change.

5.2 Deposit Processing

PKR deposits via Easypaisa and JazzCash are typically credited to your q988 game wallet within five minutes of successful transmission. Bank transfer deposits are credited within one business hour during standard Pakistan banking hours (Monday to Friday, 09:00–17:00 PKT). q988 game is not responsible for delays caused by third-party payment providers or Pakistan banking network outages.

5.3 Withdrawal Processing

Withdrawal requests are processed within 24 hours of submission, subject to satisfactory completion of identity verification. First-time withdrawals require CNIC verification before processing. q988 game reserves the right to request additional documentation — including source of funds declarations — for withdrawals above 500,000 PKR per transaction. Withdrawal requests to third-party accounts not registered under the same identity as the q988 game account will not be processed.

5.4 Refusal of Transactions

q988 game reserves the right to refuse or delay any deposit or withdrawal transaction that it reasonably suspects may be associated with fraudulent activity, money laundering, bonus abuse, or any other prohibited conduct. In such cases, q988 game may place a temporary hold on the relevant account pending investigation and may request additional documentation from the account holder.

6. Bonuses and Promotions

6.1 Eligibility for Bonuses

Promotional bonuses offered by q988 game — including welcome bonuses, reload bonuses, free spins, and loyalty rewards — are available to eligible registered Pakistan players in good standing. Each promotion specifies its own eligibility criteria, which may include minimum deposit requirements, game category restrictions, and time-limited validity periods. Players who have self-excluded or whose accounts are under investigation are not eligible to claim or use bonuses.

6.2 Wagering Requirements

All bonuses issued by q988 game are subject to wagering requirements ("playthrough requirements") that must be fulfilled before bonus funds or bonus-derived winnings may be withdrawn. Wagering requirements, the games that contribute toward them, and the time limit for fulfilling them are specified in the applicable promotion terms. Games may contribute different percentages toward wagering requirements — for example, live casino games may contribute at a different rate than slots.

6.3 Bonus Abuse

q988 game monitors account activity for patterns consistent with bonus abuse — including but not limited to the use of multiple accounts to claim the same promotion, low-risk staking patterns designed solely to meet wagering requirements without genuine gaming intent, and collusion between players. Where bonus abuse is identified, q988 game reserves the right to void the relevant bonus and associated winnings, suspend the account, and in serious cases, permanently ban the player from the platform.

6.4 Modification of Promotions

q988 game reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any changes to bonus terms will be communicated on the platform. Bonuses already in active use at the time of a change will be honoured under the terms current at the time of activation, except where q988 game identifies fraudulent use of the promotion.

7. Game Rules and Fair Play

All games available on q988 game — including live casino tables, Jackpot Slots, Fortune Rabbit, sports betting markets, and Cockfighting streams — are governed by their respective game rules, which are accessible within each game interface. In the event of any conflict between a specific game's rules and these Terms, these Terms shall prevail except where the specific game rules expressly state otherwise.

q988 game uses certified random number generators (RNGs) for all slot and digital table game outcomes. Live dealer game outcomes are determined by physical game equipment operated by professional dealers under monitored conditions. q988 game makes no guarantee of any specific return or outcome for any individual player and does not guarantee that any player will win.

In the event of a technical error — including server outages, game software malfunctions, disconnections, or erroneous display of game results — q988 game reserves the right to void the affected game round and return the relevant stake to the player's PKR wallet. q988 game is not liable for any losses arising from technical errors beyond its reasonable control.

8. Prohibited Conduct

The following conduct is strictly prohibited on q988 game and will result in immediate account suspension, forfeiture of funds, and where applicable, reporting to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to play games or interact with the platform without human input.
• Colluding with other players to manipulate game outcomes, including in live poker or baccarat tables.
• Providing false identity information, including CNIC details, date of birth, or Pakistan mobile number.
• Registering or operating multiple accounts under the same or different identities.
• Engaging in any form of fraudulent payment activity, including chargebacks, disputed transactions, or use of payment instruments not belonging to the registered account holder.
• Exploiting software errors, bugs, or vulnerabilities in the q988 game platform for financial gain. Any player who discovers a bug or error must report it to support immediately.
• Engaging in money laundering, terrorist financing, or any other financial crime through the q988 game platform.
• Threatening, harassing, or abusing q988 game staff or other players through any communication channel.
• Using q988 game in a manner that violates any applicable law or regulation in Pakistan or any other applicable jurisdiction.

9. Responsible Gaming

q988 game is committed to promoting responsible gaming among all Pakistan players. The platform provides a range of tools to help players manage their gaming activity, including voluntary deposit limits, session time notifications, cooling-off periods, and self-exclusion options. These tools are accessible from the account settings page at any time.

If you believe your gaming activity is causing financial, emotional, or personal harm, we strongly encourage you to use the self-exclusion feature available through your q988 game account settings, or to contact our English-language support team at [email protected] who can assist you with setting up a self-exclusion arrangement. q988 game takes self-exclusion requests seriously and processes them within 24 hours of a verified request.

All q988 game services are strictly limited to players aged 18 and above. If you are concerned about the gambling habits of someone you know who may be under 18, please contact our support team immediately. For additional responsible gaming resources and professional support, we encourage Pakistan players to seek guidance from qualified mental health and financial counselling services.

10. Intellectual Property

All content on the q988 game platform — including but not limited to the q988 game brand name and logo, website design, game graphics, software, text, images, audio, and video — is the intellectual property of q988 game or its licensed third-party content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the q988 game platform solely for personal, non-commercial gaming and entertainment purposes in accordance with these Terms. No content from q988 game may be copied, reproduced, distributed, published, displayed, modified, or used for commercial purposes without the prior written consent of q988 game.

11. Limitation of Liability

To the fullest extent permitted by applicable law, q988 game, its officers, directors, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to gaming losses, lost PKR balances due to account suspension for breach of these Terms, technical errors, third-party payment delays, or any other losses arising from matters outside q988 game's reasonable control.

q988 game does not guarantee uninterrupted access to the platform and reserves the right to suspend or restrict access for maintenance, security purposes, or compliance reasons at any time without prior notice. Scheduled maintenance windows will be communicated to players where reasonably practicable.

Nothing in these Terms excludes liability for death or personal injury caused by q988 game's negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

12. Privacy and Data

q988 game collects, processes, and stores personal data from Pakistan players in accordance with its Privacy Policy, which is available at q988game.app/privacy-policy and forms part of the overall agreement between you and q988 game. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by q988 game — including your name, Pakistan mobile number, CNIC details, email address, and transaction history — is used for the purposes of account management, identity verification, fraud prevention, responsible gaming monitoring, and compliance with applicable legal obligations. q988 game does not sell personal data to third-party commercial entities.

13. Account Suspension and Termination

q988 game reserves the right to suspend, restrict, or permanently close any player account at its discretion, including but not limited to where: the account holder has breached any provision of these Terms; fraudulent, abusive, or prohibited conduct has been identified; the account holder is found to be under 18 years of age; the account is associated with multiple accounts held by the same player; or q988 game is required to do so by applicable law or regulatory direction.

Upon suspension or closure for breach of these Terms, any balance in the account — including deposits, winnings, and bonuses — may be forfeited in full. Where an account is closed at the player's voluntary request and there is no breach of these Terms, any verified PKR balance will be returned to the player's registered payment method following completion of the standard identity verification process.

Players wishing to close their q988 game account voluntarily may do so by contacting the support team via email at [email protected] or through the Live Chat channel available on the platform. All voluntary closure requests are subject to identity verification before the account is closed and any balance is returned.

14. Amendments to These Terms

q988 game reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version of these Terms will always be accessible at q988game.app/terms-and-conditions, with the effective date of the most recent revision clearly indicated at the top of the document.

Where changes to these Terms are material — for example, changes that substantially alter player rights or obligations — q988 game will make reasonable efforts to notify registered Pakistan players via their registered email address or through a prominent notice on the platform prior to the changes taking effect. For non-material changes (such as corrections of typographical errors, clarifications that do not alter the substance of provisions, or updates required by law), no prior notice will be given and the changes will take effect immediately upon publication.

Your continued use of q988 game following any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must discontinue use of the platform and contact support to request account closure.

15. Contact and Support

For questions, complaints, or requests relating to these Terms & Conditions, or any other aspect of your q988 game account, please contact our English-language support team using the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available on q988game.app — average response time under 5 minutes
• WhatsApp: Available via the contact details provided in the platform
• Telegram: Available via the contact details provided in the platform

Our support team operates 24 hours a day, 7 days a week and is staffed by English-speaking agents with full access to account records. All formal complaints will be acknowledged within 24 hours and responded to substantively within five business days.